Cyber Security Services Division

Protect proactively. Not just reactively.

The complete client onboarding and consulting framework for the rethinQ Cyber Security Services Division — vendor-neutral, evidence-led, and measured before anything is recommended.

DocumentClient onboarding & consulting framework
Diagnostic window5 weeks to roadmap
Anchored byOne rethinQ Associate
Who we are

Not a firm. Not an agency. A curated collective.

rethinQ Solutions is a collective of elite, independent contractors who assemble under the rethinQ banner when the problem demands it — and dissolve when the work is done. No permanent payroll. No overhead-driven recommendations. No standing army waiting for a war.

We serve clients facing challenges that don't fit neatly into the service catalogues of established vendors. Our value isn't just what we deliver — it's the vantage point we bring. We assess before we advise. We measure before we build.

Growth

Revenue acceleration, pipeline generation, digital presence, vendor coordination

Technology

AI integration, cloud strategy, digital transformation, systems architecture

Security

Cyber and physical risk, compliance, incident response, property profiling

People

Psychometric-informed talent, corporate therapy, leadership, culture design

Your rethinQ Associate

A trusted advisor who works for you — not the vendors.

Every rethinQ Associate is a hands-on strategist with real-world execution experience. They embed with your team, learn your business inside and out, and take full ownership of sourcing, negotiating, and overseeing every vendor relationship on your behalf — across cyber security and beyond.

The challenge

Cybersecurity firms, compliance consultants, MSSPs, and insurance brokers are all pitching risk. Nobody is assessing your full digital exposure across infrastructure, data, compliance, and human factors — and nobody is coordinating the response.

The rethinQ approach

Your rethinQ Associate evaluates your complete cyber risk posture across infrastructure, data, compliance, incident response, and security culture — then sources and manages the right partners across every dimension. One advisor for your entire cyber security strategy.

1

Diagnose

Your Associate runs a comprehensive cyber security assessment to establish a clear baseline using rethinQ's proprietary intake questionnaires and maturity scorecards.

2

Source & align

Instead of disconnected vendors, your Associate builds a unified cyber security strategy, sources the right specialists, and coordinates delivery across the full stack.

3

Measure & sustain

Ongoing oversight with clear KPIs, sprint reviews, and quarterly reassessments. Your Associate holds every vendor accountable to measurable outcomes.

Built-in accountability

One advisor. One strategy. One point of trust.

Full vendor accountability. No more siloed agencies working at cross-purposes.

Cyber Security Services Division

Vendor-neutral by design. Evidence over product.

The Cyber Security Services Division helps clients identify, assess, and mitigate risks to their digital assets, communications, and online footprint. Our recommendations are grounded in evidence and best practices, not tied to any specific product or platform.

From network architecture to endpoint protection, from compliance frameworks to incident response, this division addresses the threats that exist in the digital landscape. For organizations seeking complete coverage, it is designed to operate alongside our Physical Security Division as part of a unified security strategy.

Service areaWhat we deliverKey outcomes
Cyber risk assessment & strategyThreat landscape analysis, risk quantification, security posture evaluation, cyber risk register, executive risk reporting, security roadmapClear understanding of risk exposure, prioritized mitigation plan, board-ready reporting
Network & infrastructure securityNetwork architecture review, firewall and perimeter assessment, segmentation strategy, cloud security review, vulnerability scanning, pen testing coordinationHardened perimeter, reduced attack surface, remediated vulnerabilities, secure cloud configurations
Data protection & privacyData classification, encryption strategy, DLP guidance, privacy impact assessments, data governance policies, cross-border data flow analysisProtected sensitive data, regulatory compliance (PIPEDA, GDPR, HIPAA), reduced breach risk
Compliance & regulatory alignmentGap analysis (SOC 2, ISO 27001, NIST CSF, PCI DSS, CIS Controls), audit prep, policy development, control mapping, evidence collectionCompliance readiness, reduced audit findings, documented control environment
Incident response & business continuityIR plan development, tabletop exercises, playbook creation, BCP, DR assessment, crisis communication frameworksTested response capabilities, reduced mean time to respond, organizational resilience
Security awareness & cultureAwareness program design, phishing simulations, executive briefings, security champion programs, human risk assessmentReduced human-factor risk, security-conscious culture, measurable behaviour change
Client onboarding framework

Five phases. Nothing prescribed before it's measured.

Every Cyber Security engagement follows a structured five-phase onboarding process. Your rethinQ Associate guides you through each phase, ensuring deep understanding of your business before any recommendations are made.

01Week 1

Discovery & intake

Objective: Understand the client's current cyber security posture, organizational context, threat landscape, and regulatory requirements.

  • Conduct a 90-minute Executive Discovery Session with senior leadership, IT/security leadership, and key stakeholders
  • Distribute and collect the rethinQ Cyber Security Intake Questionnaire covering digital assets, infrastructure, compliance, IR readiness, and security culture
  • Gather access to network diagrams, security policies, incident logs, vulnerability scan results, and compliance certifications
  • Map the security decision-making structure and identify budget owners and operational stakeholders
  • Conduct preliminary review of system architecture, cloud configuration, and identity management
Deliverable

Completed Cyber Security Profile & Discovery Summary Report

02Weeks 2–3

Current state assessment

Objective: Perform a comprehensive audit across all cyber security functions to establish a maturity baseline and identify critical gaps.

Assessment areaWhat we evaluateScoring
Risk management & strategyCyber risk register, threat intelligence, risk quantification, executive reporting, security strategy alignment1–5 maturity score (NIST CSF)
Network & infrastructureArchitecture, segmentation, firewall config, cloud posture, vulnerability management, endpoint protection, EDR/XDR1–5 maturity score
Data protection & privacyData classification, encryption, DLP, privacy compliance, data governance, backup integrity1–5 maturity score
Compliance & controlsFramework alignment (SOC 2, ISO 27001, NIST, PCI), control effectiveness, audit readiness, third-party risk1–5 maturity score
Incident response & resilienceIR plan testing, playbook maturity, communication protocols, MTTR, backup and recovery, BCP1–5 maturity score
Security culture & awarenessAwareness program, phishing resilience, security champions, policy awareness, executive tone from the top1–5 maturity score
Deliverable

rethinQ Cyber Security Maturity Scorecard — scored across all six dimensions with identified gaps and opportunities.

03Week 4

Gap analysis & service matching

Objective: Translate assessment findings into a prioritized action plan, mapping gaps to specific rethinQ Cyber Security services and vendor partners.

  • Generate the Cyber Security Gap Matrix: current state vs. target state for each assessment dimension
  • Prioritize gaps using a Risk-Impact framework — critical/immediate, high/short-term, medium/strategic, low/long-term — factoring threat likelihood, business impact, and regulatory exposure
  • Match each gap to one or more rethinQ Cyber Security services with timelines, resource requirements, and dependencies
  • Identify and shortlist vendor partners — MSSPs, pen testers, compliance auditors, EDR providers — with your Associate managing all sourcing and oversight
  • Develop a phased Cyber Security Roadmap with milestones, quick wins, and long-term hardening initiatives
  • Define KPIs and prepare preliminary investment estimates including insource vs. outsource recommendations

Service matching decision logic

If assessment reveals…Primary service matchSupporting services
No risk register, ad hoc decisions, no executive reporting, misaligned spendCyber risk assessment & strategyCompliance & regulatory, Security culture
Unpatched systems, flat network, poor cloud config, weak endpoint protectionNetwork & infrastructure securityRisk assessment, Incident response
Unclassified data, weak encryption, no DLP, privacy gaps, poor backupsData protection & privacyCompliance & regulatory, Network security
Failed audits, no framework alignment, weak policy documentationCompliance & regulatory alignmentData protection, Risk assessment
No IR plan, untested backups, slow detection, no communication protocolIncident response & business continuityNetwork security, Risk assessment
High phishing click rates, no awareness program, weak reporting cultureSecurity awareness & cultureRisk assessment, Data protection
Deliverable

Cyber Security Strategy Roadmap with prioritized recommendations, vendor shortlist, investment estimates, and projected outcomes.

04Week 5

Strategy presentation & alignment

Objective: Present findings and recommendations to leadership, align on priorities, and finalize engagement scope.

  • Deliver a formal Cyber Security Strategy Presentation with visual scorecards, risk heat maps, gap analysis, and the recommended roadmap
  • Facilitate a collaborative risk prioritization workshop to align leadership on sequencing, acceptable risk thresholds, and budget allocation
  • Refine engagement scope based on client feedback, budget constraints, internal capacity, regulatory timelines, and risk appetite
  • Define the Statement of Work including timelines, milestones, vendor assignments, governance structure, and escalation procedures
  • Establish communication cadence — weekly stand-ups, bi-weekly sprint reviews, monthly executive security briefings, quarterly reviews
Deliverable

Signed Statement of Work, finalized project plan, risk mitigation priorities, and assigned rethinQ Associate and security team.

05Week 6+

Engagement kickoff & execution

Objective: Transition from assessment into active execution with clear ownership, vendor oversight, sprint cycles, and iterative delivery.

  • Your rethinQ Associate assumes ownership of all vendor relationships and active service engagements
  • Launch the first 30-day sprint with defined objectives, security controls to implement, and measurable targets
  • Deploy security dashboards and KPI tracking tied to the Cyber Security Maturity Scorecard baseline
  • Execute prioritized remediation: policy development, control implementation, tooling deployment, and awareness training
  • Conduct weekly operational stand-ups and bi-weekly sprint reviews with the client's security lead
  • Deliver a 30-day Progress Report with security posture improvements, risk reduction metrics, and recommended adjustments
Deliverables

Active service delivery, security documentation, KPI dashboards, 30/60/90-day progress reports, quarterly security reviews.

Onboarding timeline

Six weeks from first conversation to active delivery.

TimelinePhaseKey outputClient commitment
Week 1Discovery & intakeCyber Security Profile & Discovery Summary4–6 hours + access provisioning
Weeks 2–3Current state assessmentCyber Security Maturity ScorecardSystem access + team availability
Week 4Gap analysis & service matchingCyber Security Strategy Roadmap2–3 hours
Week 5Strategy presentation & alignmentSigned SOW & project plan2–4 hours
Week 6+Engagement kickoff & executionActive delivery + dashboardsOngoing weekly stand-ups
What your Associate manages

From penetration testing to SOC 2 prep to incident response.

Your rethinQ Associate coordinates your full cyber security program. No more gaps between vendors. One strategy, one advisor, complete digital coverage.

  • 01Managed Security Service Providers (MSSPs) and SOC vendors
  • 02Penetration testing firms and red team engagements
  • 03Compliance auditors and assessment firms (SOC 2, ISO, NIST)
  • 04EDR/XDR vendors, SIEM platforms, and security tooling
  • 05Cyber insurance brokers and incident response retainers
  • 06Security awareness platforms and phishing simulation providers
Maturity scorecard

Every dimension scored on the same 1–5 scale.

This scoring guide ensures consistency across assessments and provides clear benchmarks for client communication.

1Ad Hoc

No formal cyber security strategy or documented processes. Activities are reactive and inconsistent. Significant unmanaged risk and missed opportunities.

2Emerging

Basic activities exist but lack structure, consistency, or measurement. Some awareness of gaps but no clear plan to address them.

3Defined

Formal processes exist and are documented. Core metrics are tracked. Strategy in place but execution is inconsistent or under-resourced.

4Managed

Strategy is well-executed and data-driven. Processes are optimized with regular iteration. Performance meets or exceeds industry benchmarks.

5Optimized

Industry-leading performance. Continuous innovation, advanced automation, and predictive capabilities. The function is a competitive differentiator.

Engagement models

Scoped to your budget, timeline, and capacity.

Every model includes an embedded rethinQ Associate as the single point of accountability.

ModelBest forStructureDuration
Diagnostic onlyIndependent assessment before committing to execution — ideal for board reporting, M&A, or organizational health checksPhases 1–3: Discovery, Assessment, and Gap Analysis with full Scorecard and Roadmap4–5 weeks
Project-basedTargeted engagements with defined scope and deliverablesFull onboarding (Phases 1–5) scoped to specific service areas with fixed deliverables2–6 months
Retainer / managed servicesOngoing program management with continuous oversight, periodic reassessments, and strategic supportFull onboarding followed by recurring monthly services with a dedicated rethinQ Associate6–12 months (renewable)
Fractional CISOSenior leadership without the full-time commitmentPart-time executive placement (10–20 hrs/week) to own and drive strategy6+ months
Start the conversation

Ready to rethinQ your cyber security strategy?

Every great engagement begins with a structured conversation. Reach out to start your Discovery phase.

[email protected] · 1-855-rethinQ (738-4467) · rethinq.ca

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[email protected] | 1-855-rethinQ (738-4467)

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