Free tool · Question. Qualify. Quantify.

Speed sells. How fast are you?

Close rates track response time more tightly than any other variable. Grade your store's first-response speed against benchmarks and see what the gap costs in gross every year.

1

Your pipeline

New inbound leads per month

Web forms, chat, phone calls, referrals, and other inquiries that need a response.

150leads / month

Current lead-to-customer conversion rate

New customers divided by total leads, as it stands today.

8% close rate

Average value per converted lead

Use the typical revenue or gross profit generated by one new customer.

$ per conversion
2

Your response speed

Typical first response to a new lead

Be honest — after-hours, weekends, and peak periods count.

Same dayfirst response
Estimated value lost to slow response
$—/ year

per month left on the table

Your response grade
Benchmarked against a sub-five-minute response.
Achievable close rate
At sub-5-minute response with consistent follow-up.
Potential customers lost per year
Conversions the response gap may be costing your business.
Talk to an Associate

These figures are directional — a conversation starter, not an audit. They model the inputs you provided against typical benchmarks. A rethinQ Associate can help you pressure-test the real numbers for your business.

Close the gap

Follow-up that fires in minutes — without adding headcount.

The leads get answered while they're hot, and the gross stays in the store.

Get started

Ready to rethinQ your strategy?

[email protected] · 1-855-rethinQ (738-4467)

[email protected] | 1-855-rethinQ (738-4467)

Stay curious & rethinQ your potential.

© rethinQ Solutions